FAQ2025-09-04T10:46:02-07:00

Frequently Asked Questions

We’ve compiled answers to the most common questions about Trak-kit—gathered from client emails, calls, and our project experience—to help you quickly find the information you need. If you don’t see your question listed, feel free to contact us . Our team is always here to assist and guide you through the process.

General

Where can I see a Trak-kit in person?2025-07-30T18:39:25-07:00

You can visit one of our showrooms located throughout the United States. See our Contact Us page for current locations.

Where can I purchase a Trak-kit?2025-07-30T18:43:48-07:00

You can purchase Easy Trak directly from our website. For Custom Trak-kits, submit a Custom Request Form.

Is Trak-kit available internationally?2025-07-30T18:45:28-07:00

Yes. We ship globally and coordinate with local installers and integrators. Contact us for region-specific details.

Trak-kit System

What is the maximum screen size or weight for Trak‑kit?2025-07-30T20:13:03-07:00

Trak-kits can support screens up to 500 lbs. For larger displays, such as video walls or 100″+ screens, we offer custom systems rated up to 900 lbs. Ceiling or structural mounting must support both dynamic and static load requirements.

Can Trak-kit accommodate both vertical and horizontal motion?2025-07-30T18:53:28-07:00

Yes, via dual-motor or gantry-based designs. Vertical lifts are typically rated up to 300 lbs dynamic load. Positioning is precise, with tolerance of +/- 2mm under full load.

Is there a motorized Trak-kit?2025-07-30T20:13:23-07:00

Yes. Robotic versions with linear, vertical, rotational, and orientation automation are available. Motors are programmable and integrate with third-party systems. Contact us for actuator specs and control protocols.

Can I mount additional devices like soundbars or speakers?2025-07-30T20:13:31-07:00

Yes. Custom brackets support AV components with defined load distribution. Audio enclosures can be designed with tuned acoustic chambers and dampened mounts.

Easy Trak

What is Easy Trak designed for?2025-07-30T18:57:23-07:00

It’s ideal for families, gamers, and remote workers seeking DIY-friendly, plug-and-play flexibility with a clean aesthetic.

What are the standard lengths and screen sizes supported?2025-07-30T18:58:37-07:00

Standard lengths: 40″, 60″, 80″ (custom available). Supports displays from 32″ to 75″, with weight capacity up to 250 lbs. VESA mount patterns supported: 100×100 to 600x400mm.

What’s included with Easy Trak?2025-07-30T19:00:53-07:00

Pre-assembled crate includes: aluminum track, trolley with bearing wheels, integrated cable channel, ceiling mounts, side covers, brushes, and universal VESA brackets. Load test certification available upon request.

What wiring comes with Easy Trak?2025-07-30T19:00:11-07:00

Easy Trak include 2x Cat6, 1x 12/3 power cable, and 1x 16/6 AV cable (25’). Additional wiring—HDMI, fiber, audio—can be added based on spec.

Can I install Easy Trak myself?2025-07-30T19:01:31-07:00

Yes. DIY install requires mounting into wood studs or concrete ceilings. A step-by-step guide and safety checklist are provided. Typical install time: 2–4 hours.

Custom Trak-kits

What are the customization options?2025-07-30T19:13:04-07:00

Options include: length (up to 500 ft), motorization, vertical lift, corner turns, 360° rotation, materials (aluminum, steel, composite), finishes, and control integration (manual, DMX, serial, IP-based).

How long can a Trak-kit be?2025-07-30T19:09:09-07:00

Trak length is limited by AV signal integrity and cable flexibility. HDMI max is ~50 ft without amplification. With Cat5e/6A and HDBaseT, Trak-kit runs can reach 500 ft. Fiber optics allow even longer spans.

Can I get assistance with design and planning?2025-07-30T19:09:02-07:00

Yes. We provide design consultation, load calculations, and system drawings. Use our Custom Trak-kit Request Form and download the Custom Trak-kit Worksheet.

Do you provide installation services?2025-07-30T19:08:48-07:00

Yes. Certified installers are available. We also coordinate with architects and integrators.

Installation

Can I install Trak‑kit myself?2025-07-30T19:52:36-07:00

Easy Trak is DIY-friendly. Custom Trak-kits may require structural reinforcement, electrical wiring, and lift equipment. Consult a licensed contractor or contact us.

Do you offer certified installers?2025-07-30T19:52:43-07:00

Yes. Installers are trained to handle both residential and commercial Trak-kit installations.

Can Trak-kit be hidden inside ceilings?2025-07-30T19:52:56-07:00

Yes. Recessed install requires 4–8″ vertical clearance. We offer architectural drawings and guidance. Drop ceiling integration must account for HVAC/obstruction clearance.

Where can I find installation instructions?2025-07-30T19:52:49-07:00

Installation manuals are provided with your system. You can also request them from our support team.

Electronics & AV Integration

Do I need to buy my own A/V cables?2025-07-30T20:02:38-07:00

Trak-kits include basic wiring. You may supply custom cables for audio, video, control, and network. Wire routing is shielded inside track and tested for EMI compliance.

Are Trak-kit systems UL/ETL listed?2025-07-30T20:02:46-07:00

Select components are UL or ETL certified. We ensure every system meets stringent safety, quality, and durability standards. Certification documentation is available upon request.

Can Trak-kit support HDMI, fiber, or audio over Cat6?2025-07-30T19:41:31-07:00

Yes. Trak-kit supports HDMI 2.0, HDBaseT, Dante audio, and fiber up to 4K@60Hz. Custom harnesses are made to spec.

Can Trak-kit move with speakers, webcams, lights, and mics?2025-07-30T19:41:36-07:00

Yes. Auxiliary gear can be mounted on AV arms or rear brackets. Devices maintain alignment with display orientation.

Do you offer integration support with smart home systems?2025-07-30T19:42:46-07:00

Yes. Trak-kit supports integration with Crestron, Lutron, Control4, Savant, and KNX systems. Protocols include RS-232, TCP/IP, IR, and contact closure.

Can Trak-kit support dual displays or rear-mounted artwork?2025-07-30T19:43:13-07:00

Yes. Brackets support dual-facing screens, static or rotating. Rear covers can be customized for artwork, acoustic panels, or branding.

Can you help configure and install Trak-kit to work with my AV system?2025-07-30T20:21:46-07:00

Yes. We offer AV system planning, layout drawings, signal testing, and installation coordination.

Architecture, Design & Integration

Do you collaborate with architects and interior designers?2025-07-30T20:08:56-07:00

Yes. We regularly coordinate with architecture and interiors teams. Our staff can provide drawings, mount specs, finish options, and pre-construction consultation to ensure proper integration.

Can you provide CAD or BIM documentation for planning?2025-07-30T20:08:50-07:00

Yes. We provide CAD blocks, Revit families, and product datasheets upon request to streamline your documentation and coordination process.

Does Trak-kit work with acoustic partitions or media walls?2025-07-30T20:08:43-07:00

Our Multi-Panel Trak system is ideal for movable walls, media surfaces, or acoustic separation. Each panel is powered independently and can be customized with onboard data, power, and sealing.

Can Trak-kit be recessed into ceilings or walls?2025-07-30T20:07:11-07:00

Yes. Many of our systems can be recessed into ceilings, soffits, or cabinetry. We’ll provide the necessary framing and clearance requirements for integration.

Can Trak-kit integrate with lighting?2025-07-30T19:57:28-07:00

Yes. Options include LED cove lighting for surface mounts and puck lights for recessed installs. DMX or low-voltage dimming compatible.

Do you support LEED, WELL, or other green building standards?2025-07-30T19:58:05-07:00

Yes. We offer material transparency documentation and energy-efficient automation. Contact us to align with project sustainability goals.

Can Trak-kit be integrated with control systems (e.g., Crestron, Lutron)?2025-07-30T19:58:49-07:00

Yes. Systems are configurable for advanced control. We offer native support or API documentation upon request.

Can I include artwork or decorative elements on the back of the screen?2025-07-30T19:59:32-07:00

Yes. Rear panels can be fitted with printed art, fabric, acoustic materials, or architectural finishes. We’ll help design per your spatial and aesthetic needs.

Understand the Power of Trak-kit

Learn how Trak-kit’s advanced architectural system redefines the relationship between media and space. Through adaptable design and precision engineering, explore how Trak-kit enables dynamic movement, flexible configurations, and smarter spatial planning—providing valuable insights for architects, designers, and innovators alike.

Elevate Your Space with
Custom Trak-kits

Redefine your environment with bespoke Custom Trak-kits—crafted to enhance both luxury and performance. Designed for seamless integration and tailored functionality, our systems offer unmatched versatility, empowering you to transform any space into a dynamic, design-forward experience.

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